1- The product will be returned or replaced if the delivery process is not completed or the received product is different from the requested product.
2- Return and exchange requests are received within 5 days of receiving the order.
3- If the product arrives damaged or the requested product is different, the store will cover the replacement or return shipping costs.
4- The amount will be refunded within a maximum period of 10 working days (electronic payment fees and transfer fees may apply).
The product will be replaced within a maximum of 2 to 5 working days after receiving it from the store.
We would also like to note that we are committed to the highest quality standards in storage, packaging, shipping, and speed of delivery
